All posts tagged: Customer Service

Is Love Enough?

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Course Ideas

Faced with a world in which something has gone wrong, it is virtually impossible to encounter the madness and not attempt to envision a solution.  I’m not saying solutions shouldn’t be envisioned, but I think that in A Course of Love Jesus is saying, “Hey, look, if you were a fish on dry land, and your gills were burning, and you were undergoing a total metabolic catastrophe, and you were given the choice between letting […]

Air Travel Unlearning

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Course Ideas

Last night I put on my air traveler temporarily delayed in a strange airport hat when one of those nebulous “mechanical problems” you hear about over the loudspeakers stymied the local maintenance crew for several hours.  We all know what most likely transpired…  A seatback got jammed slightly out of vertical, and despite the best efforts of three suddenly religious would-be body builders, the offending mechanism could not be convinced.  When the crackerjack troubleshooters finally […]